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Operations

Strategies and insights on retail tech, logistics, customer service and more

Operations Articles

From increasing incidents of catastrophic violence, viral scandals and other precarious realities of the world in which we live, retailers and brands must not only anticipate reputational vulnerabilities, but also be prepared to respond.

The best companies will control their own destiny and sustain their performance.

Due to the upcoming holidays, the Winsight Grocery Business Daily e-newsletter will not publish between Dec. 25 and Jan. 2.

Food is not just your business - it's the heart of your story

Blue Apron Holdings CFO Brad Dickerson is succeeding co-founder Matt Salzberg as its president and CEO.

Nearly 700 workers will be laid off next month as the company switches to a different third-party manager.

The chain is “learning and adapting” in the U.S., an official says.

The initiative expands on the recent collaboration between the companies and August Home.

Customers can save up to $1 per gallon.

The Tax Cuts and Jobs Act will reduce the corporate tax rate.