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Operations

Strategies and insights on retail tech, logistics, customer service and more

Operations Articles

The company veteran will co-lead the integration with Amazon.

The retailer's Q3 results have been impacted by hotter competition.

Members-only discount on turkeys is part of new price investments

Barber, Mowitt, Litz, Oliver to take new roles

McFarland to succeed Robertson as general counsel and corporate secretary

‘Patriotic millionaire’ goes against industry grain

Low prices available to loyalty program through Dec. 31

The structure was deemed “unsustainable” despite improving performance.

Grocery employees fight healthcare rollbacks, safety hazards, pressures to work while sick

Retail giant developing new store formats to integrate brick-and-mortar initiatives