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Operations

Strategies and insights on retail tech, logistics, customer service and more

Operations Articles

The structure was deemed “unsustainable” despite improving performance.

Grocery employees fight healthcare rollbacks, safety hazards, pressures to work while sick

Retail giant developing new store formats to integrate brick-and-mortar initiatives

Fast reopenings, heavy volume overcomes higher costs

Blackwells Capital decries SVU’s “abysmal” stock performance, overall underperformance

Online grocer expands with new offices at 300 S. Riverside Plaza

Industry veteran founded grocery delivery service, held leadership role at Peapod

Donnelly named COO; Morganthall to retire as ‘Restock’ plan commences

Company to implement a technology platform and community focused strategy