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Operations

Strategies and insights on retail tech, logistics, customer service and more

Operations Articles

Operations

Tops Friendly Market to Host Trick or Treat Have a Sweet Event

By Rebekah Marcarelli on Oct. 23, 2017

Party will include Halloween treats, gift basket raffle

Operations

Jin Ju Wilder Takes Reins of PMA's Board of Directors

By Natalie Taylor on Oct. 19, 2017

Markon’s Tim York receives Silbermann Collaboration award; Melissa’s Bill Schuler earns Carey Leadership honor

Operations

PMA CEO Urges Fresh Summit Attendees to Embrace Inspired Marketing to Redefine Future

By GHQ Staff on Oct. 19, 2017

Burns’ keynote reminds that “being a great product is not enough”

Operations

Kroger Central Division President to Retire, New Leadership Revealed

By Rebekah Marcarelli on Oct. 17, 2017

Katie Wolfram will be succeeded by current QFC division president Pam Matthews

Operations

Blount Fine Foods Reveals Staffing Changes

By GHQ Staff on Oct. 13, 2017

Several employees given promotions

Operations

FMI Economic Impact Report Calls for Tax Code Reform

By Natalie Taylor on Oct. 11, 2017

Food retailers produce $363 billion in economic activity; burdened by taxes

Operations

Kroger Reveals Strategic Reset; Eyes Spinoff of C-Stores

By GHQ Staff on Oct. 11, 2017

Restock Plan aims to ‘redefine the grocery experience’

Operations

Walgreens Taps Emnos for Targeted Marketing Services

By Natalie Taylor on Oct. 10, 2017

Companies extend collaboration for another year

Operations

Kroger Lowers Healthcare Service Costs for Associates

By Rebekah Marcarelli on Oct. 10, 2017

Retailer offers reduced-price services through TLC clinics

Operations

Chicago Soda Tax on the Ropes

By Steve Holtz, Editor in Chief, CSP Daily News on Oct. 10, 2017

Repeal expected before the end of the year