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Operations

Strategies and insights on retail tech, logistics, customer service and more

Operations Articles

Party will include Halloween treats, gift basket raffle

Markon’s Tim York receives Silbermann Collaboration award; Melissa’s Bill Schuler earns Carey Leadership honor

Burns’ keynote reminds that “being a great product is not enough”

Katie Wolfram will be succeeded by current QFC division president Pam Matthews

Several employees given promotions

Food retailers produce $363 billion in economic activity; burdened by taxes

Restock Plan aims to ‘redefine the grocery experience’

Companies extend collaboration for another year

Retailer offers reduced-price services through TLC clinics

Repeal expected before the end of the year