2021's Most Trusted Grocery Retailers

Dec. 10, 2021

What a difference a year makes. H-E-B, a past multi-time winner in WGB and BrandSpark’s Most Trusted report—now in its fifth year—may have taken a backseat to Publix last year, but when it comes to consumer confidence this year, the San Antonio, Texas-based grocer isn’t playing second fiddle to anyone.

Loyalty Subjects

By Jennifer Strailey on Dec. 09, 2021

The grocer surged ahead in the rankings to reclaim the “Most Trusted” title with 59% of shoppers who have visited an H-E-B in the past six months (up from 47% last year) identifying it as the grocer they trust the most.

Crime & Safety: When Prevention Isn't Enough

Feb. 22, 2023

The stresses of the ongoing pandemic, coupled with mounting economic uncertainty, social unrest and more have fueled a pressure cooker for grocery and convenience store customers and their employees.

How to win in fresh in 2023: Forget one-size-fits-all

Feb. 22, 2023

U.S. consumers in 2022 were nothing if not channel surfers. Tuned into a widening lineup of local retailers offering fresh food, consumers were willing to shop around and try new retailer categories as they sought to ease the pinch of grocery inflation, which stood at 11.8% in December.

Stores

2021's Most Trusted Grocery Retailers