E-commerce

Retailers

Southeastern Grocers adds curbside pickup

Rollout to almost 300 Winn-Dixie and Harveys stores follows launch of branded online grocery delivery service in the fall.

Retailers

Online grocery sales dip in January after prior-month lift

Pickup remains primary growth driver, while mass retailers continue to siphon e-grocery shoppers from supermarkets, latest Brick Meets Click survey finds.

Incisiv’s 2023 Omnichannel Customer Service Index also cites Kroger, BJ’s, Target and Whole Foods for attributes in digital capabilities.

Key point man in rollout of Ocado-automated fulfillment sites is joining Innovative Food Holdings as CEO.

The high-tech grocery delivery-healthy meal planning hybrid has reimagined its business model twice since 2015. But founder and CEO Ben McKean said those pivoting days are over: Hungryroot has found the secret sauce for growth.

Chicory’s 2023 Online Grocery Shopping Report also finds that consumers’ e-grocery activity is rising.

Stores still account for the lion’s share of purchases despite a rise in online-only shoppers. Meanwhile, brick-and-mortar grocers are snaring e-grocery share.

Pact could open the doors for the e-tailer to win more technology and services business.

LadderUp will focus on small businesses owned by LGBTQ+ people and people of color in five cities, offering e-commerce strategy and $5,000 in funding.

CEO Andy Jassy says company making progress “in reducing our cost to serve in the operations part of our Stores business.”

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