Executive Interviews

Retail Foodservice

CHEF'STORE President Irfan Badibanga talks expansion, inflation and welcoming non-foodservice industry shoppers

In his new role, Badibanga said the 87-unit CHEF’STORE is poised for tremendous growth as part of US Foods' omnichannel strategy.

Kroger

Kroger CIO: Shoppers increasingly want the best of in-store and digital experiences

In a session at Groceryshop 2022, Yael Cosset detailed how customer shopping continues to evolve and move away from shopping habits established during the pandemic.

"As inflation continues to rise, consumers are coming to us to stretch their dollar," CEO Eric Lindberg said.

"Our associates are empowered to deliver a shopping experience centered on meeting customers’ needs through our ‘count on me’ culture. It’s a culture based on accountability," said the president of Food Lion.

"While big-box stores may offer an online gathering point for goods, independents, having won hearts and minds with taste and smell experiences in-store, can win by delivering similar experience though their e-commerce offerings," says the president and CEO.

"As people are cooking more at home, we see more of an interest in products they might not find at a traditional retailer, including paper products, to-go containers and kitchen supplies," says the VP of sales and marketing.

“I think more and more shareholders care about sustainability because they see that when you are a company that people love to work for … they are more loyal to your company," says the leader of the Netherlands-based, multibillion-dollar grocer.

"It’s important for grocers to have a diverse range of store formats to meet customer needs and manage labor," says Michael Jaszczyk, CEO of GK America.

The VP of fresh foods says retailers should embrace the fact that consumers are cooking more at home by offering shoppers cooking tips, recipe direction and information on portion sizes.

Winsight Grocery Business recently spoke with Kevin Pruitt, category manager of the retailer's beverage category, to find out more about its partnership with the CPG brand.

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