Grocery, Supermarket and Retail Food Industry News

Retailers

Winsight Live: Tech Wars, Secret Menus and Consumer Concerns

The latest Winsight Live with Supermarket Guru Phil Lempert looks at which grocers are winning the technology wars; Kroger’s update on its Restock plan; how restaurants are reinventing secret menus; what has consumers concerned, according to dunnhumby’s latest Worry Index; and more.

Retailers

Publix, Wegmans, Trader Joe’s Named Best for Customer Service

Newsweek and Statista rank the top supermarkets, warehouse stores and online grocers in annual customer service survey.

Winsight’s latest live news roundtable, Winsight Live with Supermarket Guru Phil Lempert, explores Dollar General’s new value-focused, non-consumable concept, Popshelf; insights from CSP’s Dispensed Beverage Forum, including an innovative idea to recoup business from the altered category due to COVID; retail forecast trends for 2021; Natural Grocer’s new virtual health and wellness initiative; and more.

Growth continues in fruits and vegetables as consumers seek versatile cooking and salad staples for home meal preparation, as well as healthy home snack options, report finds.

Winsight editors join Supermarket Guru Phil Lempert in a live news roundtable to discuss the possibilities of indoor farms in grocery stores; Aldi’s game-changing advent calendar promotion; Wegmans’ growth plans in the Mid-Atlantic; and more.

Highlights of the virtual event, to be held Oct. 13-15, include PMA CEO Cathy Burns’ State of the Industry and a presentation on how to use innovation to grow a healthier world by Wine to Water founder Doc Hendley and Zipline CEO Keller Rinaudo.

The platform will allow Fareway to communicate directly with suppliers for quicker sourcing of products.

Live roundtable discussion reviews Walmart's new look, loyalty, automation, communication and salad bar news.

The retailer will hold its first Supplier Diversity Summit for underrepresented business owners.

Winsight’s latest live news roundtable, Winsight Live with Supermarket Guru Phil Lempert, explores the latest in payment, including Amazon’s technology to pay with your palm; how consumers’ meat purchasing behaviors have changed during the pandemic; how Costco got its grove back; how Kroger’s Ocado customer fulfillment center in Romulus, Mich., is different from the rest; what “leading with love” looks like according to Whole Foods CEO John Mackey; and more.

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