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Omnichannel

Retailers

Costco Unpacks Elements of Its Improving Performance

E-commerce investment, however deliberate, pays off, but fresh food volume in any modality is the engine.

Retailers

Uber Teams With Southeastern Grocers on Delivery Deal

The parent of Winn-Dixie and Fresco Y Mas joins nascent crowdsourced e-commerce marketplace competitor to Instacart.

Retailers

Online Menu Planning Tool Clicks Into Kroger

By Jon Springer on Sep. 10, 2020

The Dinner Daily, a subscription-based meal planner, addresses customer pain points while helping retailers build bigger and more profitable online baskets, the company says.

Retailers

Walmart Tunes Out ‘Noise’ in Grocery Share

By Jon Springer on Sep. 09, 2020

Short-term compromises in store hours and availability may have blunted near-term food sales growth, but Walmart’s CFO has eyes on growing "mind share" over the longer term.

Retailers

Walmart Reveals Paid Loyalty Program

By Jon Springer on Sep. 01, 2020

Seeking to further leverage physical assets and ride the booming consumer convenience trend, Walmart+ offers delivery benefits, gas discounts and easier in-store shopping.

Retailers

Albertsons Moves to 'Win' the Pandemic

By Jon Springer on Jul. 27, 2020

The retailer is spending heavier to grow and maintain millions of new shoppers amid a historic shift, CEO Vivek Sankaran says.

Technology

The State of Grocery Economics

By Sylvain Perrier on Jul. 24, 2020

COVID disruption and an uncharted route back to normal could result in a wash on the bottom line, unless grocers prepare to evolve, the author says.

Retailers

Stop & Shop to Unleash New Digital Experience

By Jon Springer on Jul. 24, 2020

A forthcoming revamp of digital properties, including a new rewards program and the retirement of Peapod branding, is expected to enable deeper personalization for Ahold Delhaize’s largest U.S. banner.

Retailers

What Will a Walmart Membership Look Like?

By Jon Springer on Jul. 10, 2020

Amid reports of an imminent launch, Walmart+ could be a vehicle for the retailer's future vision.

Retailers

Can Grocers Make the Most of Their Good Fortune?

By Jon Springer on Jul. 02, 2020

A panel of influential industry leaders anticipate long-term benefits from the abrupt food spending shift but warn of adjustments ahead.

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