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Omnichannel

Retailers

Meet the World’s Best Omnichannel Grocers

 By Jon Springer on Oct. 22, 2021

The leaders in grocery are now growing digital revenues at five times the rate of laggards, as the post-COVID shopping world comes into focus in the third annual Digital Benchmark Study from Incisiv.

Retailers

Holiday Shoppers, 2021: Price-Conscious But Ready to Spend

 By Christine LaFave Grace on Oct. 21, 2021

More than 40% of consumers said they have low financial comfort right now, Kroger-owned media and data company 84.51° finds, but only 12% are planning to cut back on holiday spending.

Retailers

Walmart Amps Up Delivery Ahead of the Holidays

By Christine LaFave Grace on Oct. 21, 2021

Expanded delivery hours, bigger items available for delivery and greater capacity are part of Walmart's push to be there when and how customers need them.

Technology

What Personalization Tastes Like

By Jon Springer on Oct. 08, 2021

Solving the perils of online grocery efficiently—recommendations, discovery and especially substitutions—is testing technology’s ability to better understand food.

Technology

Customer Loyalty to Instacart is Waning, New Survey Shows

By Jon Springer on Oct. 06, 2021

New research updating Barclays' influential 2019 survey shows that 'addiction' has become a 'hangover' for Instacart amid new competitors that rate better in experience, and stores that serve their own.

Retailers

Walmart, Meredith Team for In-the-Moment Meal Planning

By Christine LaFave Grace on Sep. 08, 2021

Walmart and Des Moines-based media mega-player Meredith Corp. want to help Millennial moms get dinner, again, on the table.

Retailers

Unpacking Walmart’s ‘White Label’ Delivery Shift

By Jon Springer on Aug. 24, 2021

The move to commercialize delivery behind ‘GoLocal’ could bring new revenue and opportunity to Walmart, but sources foresee a hard sell to competitors.

Retailers

Higher Traffic, Private Brands Propel Solid Q2 for Target

By Christine LaFave Grace on Aug. 18, 2021

The retailer met analysts' expectations in a second quarter that saw comp sales rise 8.9% on higher traffic and a 10% increase in digital comps.

Retailers

Walmart to Wall Street: We've Got This

By Christine LaFave Grace on Aug. 17, 2021

Strong momentum for both Walmart and Sam's Club and the businesses' underlying strength will help the retailer maintain its footing in a still-unsteady environment, executives told investors.

Retailers

Schnucks to Add Curbside Pickup at 12 More Stores

By Christine LaFave Grace on Aug. 10, 2021

Schnuck Markets is expanding curbside pickup in partnership with Instacart to an additional 12 locations in Missouri, Illinois and Indiana, bringing the total number of Schnucks stores offering the service to 82.

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