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Omnichannel

Industry Partners

The Calculus of the Batch

From the quick-twitch viewpoint of the contract-based delivery driver, not all gigs—nor retailers—are created equal.

Retailers

Kroger CEO Lauds 'Monumental Day' as Ocado Facilities Zip to Life

Officials in a press event said the long-awaited opening of robotic fulfillment centers will usher in a new era of quality and reliability in grocery e-commerce—and deliver the retailer to new places, too.

Retailers

Walmart Hires Disney VP as First Chief Creative Officer

By Christine LaFave Grace on Apr. 08, 2021

Former Disney VP of Global Creative Jean Batthany joins Walmart as the company ramps up its media business and seeks to advance on its plans for omnichannel domination.

Retailers

Inside the 'Prism' of Peapod Digital Labs

By Jon Springer on Apr. 02, 2021

The omnichannel ambitions of Ahold Delhaize USA brands are carried out through a proprietary technology known as Prism, creator Anshuman Taneja says.

Retailers

How COVID Rebalanced Consumers' Value Equation

By Christine LaFave Grace on Apr. 01, 2021

Online ordering may recede somewhat, but other pandemic-accelerated consumer changes—like choosing private-label products and seeking out wellness-emphasizing splurges—are likely to remain, according to a new report from The Conference Board.

Retailers

Walmart: Cleanup on Aisle ... All of Them?

By Christine LaFave Grace on Mar. 31, 2021

Scott Mushkin set out to document inventory and merchandising issues at Walmart stores across the country. His conclusion: It's not just an aisle cleanup that's needed.

Technology

Ahold Delhaize, Quotient Debut Promo 'Amplification' Tool

By Jon Springer on Mar. 16, 2021

A new software launching through the retailer's digital media arm delivers targeted digital ads based on scan and loyalty data to shoppers who might otherwise miss them, driving incremental trips, larger baskets and more effective weekly promos, the partners say.

Retailers

Walmart Canada Makes a Move on Microfulfillment

By Christine LaFave Grace on Mar. 16, 2021

Walmart Canada's first automated fulfillment center will be located inside the Scarborough West Supercentre.

Retailers

Target Comp Sales Up 20.5% in Q4, Powered by 118% Digital Growth

By Christine LaFave Grace on Mar. 02, 2021

Target reports $15 billion sales growth in 2020—more than in previous 11 years combined—as it looks toward more small-format stores, new sortation centers and expanded grocery assortment for pickup in 2021.

Retailers

With Fresh Funding, Foxtrot Looks to Double Its Footprint in 2021

By Christine LaFave Grace on Feb. 22, 2021

Former Whole Foods co-CEO Walter Robb is a backer of the Chicago-based concept, which announced the close of a $42 million investment round.

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