Omnichannel

Doing E-Commerce as a Norweigan Would

AutoStore delivering a cube-based microfulfillment solution to U.S. grocery

Walmart Surges Ahead of Amazon for Online Grocery: Retail Feedback Group

New insights find the mega-retailer gaining a commanding presence in the digital grocery space; online food shoppers register improved satisfaction scores.

Technology

Grocery E-Commerce 2.0 Update: Little Progress

By Gary Hawkins on Dec. 02, 2019

A report card on food retailers’ digital strategies finds low scores overall in their ability to merge the physical and digital worlds of grocery shopping.

Retailers

Kroger, ClusterTruck Partner on Dark-Restaurant Delivery

By Jon Springer on Dec. 02, 2019

In a new play to meet consumer demand for convenient, prepared meals—and further blur the lines between channels of trade—the grocery retailer is partnering with a leading virtual restaurant chain in four cities.

Retailers

Albertsons Taps Amazon, Microsoft Veteran Chris Rupp as New Digital Chief

By Jon Springer on Nov. 21, 2019

The retailer said the incoming executive, who was instrumental in the development of Amazon Prime, will influence loyalty, digital integration and e-commerce programs.

Retailers

Most Retailers Banking on New Data Revenue Will Miss Out, Study Warns

By Jon Springer on Nov. 20, 2019

A new Dunnhumby report finds that while 81% of U.S. food retailers view data monetization as a top 2020 priority, most don’t have the tools to pull it off.

Retailers