Omnichannel

Wellness

Instacart launches produce stipend program in D.C.

The rollout of the D.C. program follows the March launch of the Fresh Funds initiative in Indianapolis, where 640 recipients received similar stipends and Instacart+ memberships.

Retailers

Q&A: Ahold Delhaize CEO Frans Muller eyes seamless ‘customer journeys’

Company’s omnichannel formula builds brand loyalty and wallet share with today’s in-store, online and value-focused shoppers, the global food retail veteran said.

Sixty percent of those surveyed in DoorDash's 2023 Alcohol Ordering Trends Report said they've used on-demand alcohol delivery more in 2023 than the previous year.

Amazon said its partnering with third-party retailers to offer more selection and expand its delivery offering.

The dunnhumby report called Amazon peerless in the category of frictionless experience, which drives 27% of personalization-related outcomes.

The monthly active user (MAU) base for mass merchandisers was up 29% year over year, signaling a flight to value in shopping behavior like that seen over the last several months, according to the latest Brick Meets Click/Mercatus grocery survey.

Eighty-three percent of 38,113 shoppers surveyed in a new Grocery Doppio report plan to use grocers’ online stores and apps this year, while 78% said they’ll buy both in-store and online.

Grocery Tech Basket: It’s a smart move by the grocery delivery services, considering the billions in spending that take place through these accounts every year.

The Seattle-based retail giant also said it will soon include delivery and free pickup for non-Prime members from its 500-plus Whole Foods Market locations.

Orders were up 4% year over year to 66.2 million, helping to drive the newly public grocery delivery company's gross transaction volume (GTV) of $7.49 billion, an increase of 6% from Q3 2022. 

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