Online Shopping: Tipping Point or Temporary Trialing?

How forgiving will shoppers be to a retailer that has failed to deliver on expectations during these challenging times?


Mercato Personalizes Online Offering for Independents

Mercato and SPINS have partnered for a new omnichannel solution that helps independent grocers offer an attribute-based solution they say will personalize online shopping.

Retailers using Rosie for their online shopping platform can now integrate the delivery provider.

Walmart+, a paid loyalty program based on grocery delivery, may roll out soon, reports say.

Charles Redfield will lead food buying in-stores and online as part of Walmart's move to break down divisions and present a single view to shoppers. Meanwhile, services leader Daniel Eckert is departing.

Site plan analysis suggests the forthcoming grocery store will incorporate automated picking.

CEO Doug McMillon eyes "a whole other gear" to spark bigger, more profitable e-commerce baskets.

The first photos from inside the developing grocery store indicate Amazon won't reinvent the format, but use it to support omnichannel shopping.

The retailer's U.S. comps grew by 2.3%—and online sales by nearly 43%—justifying a focus on bricks with clicks.

The e-commerce operation, which operated with little competition for the better part of two decades, will refocus on East Coast supermarket brands as food delivery takes on a new contours.

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