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Omnichannel

Wellness

Instacart launches produce stipend program in D.C.

By Timothy Inklebarger on Dec. 05, 2023

The rollout of the D.C. program follows the March launch of the Fresh Funds initiative in Indianapolis, where 640 recipients received similar stipends and Instacart+ memberships.

Retailers

Q&A: Ahold Delhaize CEO Frans Muller eyes seamless ‘customer journeys’

 By Russell Redman on Nov. 29, 2023

Company’s omnichannel formula builds brand loyalty and wallet share with today’s in-store, online and value-focused shoppers, the global food retail veteran said.

Technology

DoorDash begins alcohol delivery in New Jersey

By Timothy Inklebarger on Nov. 20, 2023

Sixty percent of those surveyed in DoorDash's 2023 Alcohol Ordering Trends Report said they've used on-demand alcohol delivery more in 2023 than the previous year.

Amazon

Amazon adds Weis Markets to its site, begins delivery

By Timothy Inklebarger on Nov. 14, 2023

Amazon said its partnering with third-party retailers to offer more selection and expand its delivery offering.

Amazon

Amazon leads grocers in personalization

By Timothy Inklebarger on Nov. 14, 2023

The dunnhumby report called Amazon peerless in the category of frictionless experience, which drives 27% of personalization-related outcomes.

Technology

Report: Walmart attracting online shoppers faster than other grocers

By Timothy Inklebarger on Nov. 13, 2023

The monthly active user (MAU) base for mass merchandisers was up 29% year over year, signaling a flight to value in shopping behavior like that seen over the last several months, according to the latest Brick Meets Click/Mercatus grocery survey.

Technology

Digital grocery sales pick up steam in October

By Timothy Inklebarger on Nov. 10, 2023

Eighty-three percent of 38,113 shoppers surveyed in a new Grocery Doppio report plan to use grocers’ online stores and apps this year, while 78% said they’ll buy both in-store and online.

Technology

Instacart, DoorDash, Uber target billions in unspent health care savings funds

By Timothy Inklebarger on Nov. 10, 2023

Grocery Tech Basket: It’s a smart move by the grocery delivery services, considering the billions in spending that take place through these accounts every year.

Amazon

Amazon expands grocery delivery to non-Prime members

By Timothy Inklebarger on Nov. 09, 2023

The Seattle-based retail giant also said it will soon include delivery and free pickup for non-Prime members from its 500-plus Whole Foods Market locations.

Technology

Instacart reports Q3 revenues up 14% in 1st earnings call

By Timothy Inklebarger on Nov. 08, 2023

Orders were up 4% year over year to 66.2 million, helping to drive the newly public grocery delivery company's gross transaction volume (GTV) of $7.49 billion, an increase of 6% from Q3 2022. 

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