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Omnichannel

Industry Partners

Vericast Readies Single-Use Digital Coupons Across Retailers

 By Diane Adam on Mar. 24, 2022

Company launches Universal Coupon solution that is designed to offer consumers more freedom of choice to use coupons on their mobile devices at any participating retailer.

Retailers

New Roots: Instacart's Latest Carrots for Retailers, Consumers

 By Diane Adam on Mar. 24, 2022

With the company's launch this month of Instacart Platform, Shoppable Recipes and Instacart Ads, Instacart is seeking to deepen its relationship with some of grocery's biggest names—and smaller players, too.

Retailers

Instacart Rolls Out New Platform to Deliver More-Seamless Omnichannel Experiences

By Kristina Hurtig on Mar. 23, 2022

Through Instacart Platform, retailers can choose from a suite of fulfillment, advertising and insights capabilities designed to help them "innovate faster than ever on their own properties," CEO Fidji Simo says. Early adopters include Publix, Schnucks, and Key Food.

Retailers

How to Get Omnichannel Shoppers to Move Up the Loyalty Ladder

By Christine LaFave Grace on Mar. 22, 2022

84.51°'s Barbara Connors breaks down what she sees as retailer must-dos for winning and keeping channel surfers—including making it easier to compare prices online and rethinking the impulse buy.

Retailers

Giant Food's Pickup Service Now Free, Available Same-Day Within 4 Hours

By Kristina Hurtig on Mar. 15, 2022

Offering is an extension of the Landover, Md.-based grocer's omnichannel strategy to add value both in-store and online.

Fresh Food

Failure to Engage: The Fresh Department's Digital Misses (and How to Fix Them)

By Christine LaFave Grace on Mar. 14, 2022

Online and in store, consumers are craving convenient, creative, inflation-beating meal solutions, says IRI's Jonna Parker. But grocers have a ways to go in meeting that need, she says.

Retailers

The Fresh Market Taps Firework to Expand Omnichannel Experiences

By Diane Adam on Mar. 09, 2022

The fresh-focused specialty food retailer is looking to replicate its personalized, one-of-a-kind shopping experience in the digital space.

Retailers

CEO Frans Muller Reflects on Ahold’s 2021 Performance, Future

By Kristina Hurtig on Mar. 02, 2022

In its 2021 annual report, the CEO of the Dutch retailer offers insights on the company's diversity and inclusion efforts, technology investments, climate goals and more.

Retailers

Target Q4 Earnings and Margins Beat Estimates

By Christine LaFave Grace on Mar. 01, 2022

Shoppers made more runs, again, at the end of 2021: The retailer said same-store traffic grew 8.1% and comp sales rose 8.9% year over year in the fourth quarter.

Retailers

The Giant Co. Eliminates Online Order Minimum, Pickup Fee

By Diane Adam on Feb. 24, 2022

The company said it now has more than 175 pickup locations, and customers across 90% of the company’s footprint have access to online grocery ordering and delivery services. 

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