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Operations

Operations

Building Your Customer Engagement Strategy for 2025

Winsight Grocery Business’ Jon Springer will join dunnhumby’s David Ciancio and Kyle Fugere to examine how retailers can ensure they are building a customer engagement road map that leads to long-term growth

Retail Foodservice

Form and Function Enhance Retail Foodservice Packaging

Clarity, security and sustainability are the key ingredients for one of the category's all-important to-go items.

Retail Software Solutions Group’s DealWise and PriceWise products will help independent grocers price products appropriately, while ReposiTrak will help keep out-of-stocks at a minimum.

Retailers are offering more ways for customers to pay for their goods—human interaction optional.

To get a true understanding of who is buy­ing certain products—in addition to why, how and when—a far more granular level of data is re­quired.

In this edition of WGB's "10 Items or Less" podcast, Procter & Gamble's chief sustainability officer discusses the renewed importance of environmental sustainability in the grocery business, as well as the company’s broad-reaching “Ambition 2030” agenda.

"Stop Over" police post created in response to safety concerns from customers and employees as the country still reels in the wake of tragedies such as the shootings at a Texas Walmart.

The new policy, designed to support parents and caregivers and their families, comes in addition to a wide arrange of benefits that has helped the Scarborough, Maine-based retailer become a respected employer.

The mega-retailer shared an update on its new home office in Bentonville, Ark., and the experts enlisted to design it.

It has taken more than two decades since the dot-com revolution of the 1990s, but for today’s supermarket operators, digital grocery ordering and in-store fulfillment have finally emerged as non-optional elements of the business.

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