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Operations

Operations

Building Your Customer Engagement Strategy for 2025

Winsight Grocery Business’ Jon Springer will join dunnhumby’s David Ciancio and Kyle Fugere to examine how retailers can ensure they are building a customer engagement road map that leads to long-term growth

Retail Foodservice

Form and Function Enhance Retail Foodservice Packaging

Clarity, security and sustainability are the key ingredients for one of the category's all-important to-go items.

Industry Partners

AWG Names Pricing, Stocking Solutions Partners

By WGB Staff on Sep. 17, 2019

Retail Software Solutions Group’s DealWise and PriceWise products will help independent grocers price products appropriately, while ReposiTrak will help keep out-of-stocks at a minimum.

Technology

Self-Checkout Finds Its Footing

By Amanda Baltazar on Sep. 18, 2019

Retailers are offering more ways for customers to pay for their goods—human interaction optional.

Operations

Using customer data to grow a brand

Sponsored content from our partner dunnhumby on Sep. 10, 2019

To get a true understanding of who is buy­ing certain products—in addition to why, how and when—a far more granular level of data is re­quired.

CPG

Charting P&G’s Sustainability Progress With Virginie Helias

By WGB Staff on Sep. 10, 2019

In this edition of WGB's "10 Items or Less" podcast, Procter & Gamble's chief sustainability officer discusses the renewed importance of environmental sustainability in the grocery business, as well as the company’s broad-reaching “Ambition 2030” agenda.

Retailers

Raley’s Opens Police Post in Sacramento Store

By Jennifer Strailey on Aug. 28, 2019

"Stop Over" police post created in response to safety concerns from customers and employees as the country still reels in the wake of tragedies such as the shootings at a Texas Walmart.

Wellness

Hannaford Adds New Paid Parental Leave Benefits

By WGB Staff on Aug. 28, 2019

The new policy, designed to support parents and caregivers and their families, comes in addition to a wide arrange of benefits that has helped the Scarborough, Maine-based retailer become a respected employer.

Retailers

Walmart Announces Design Dream Team

By WGB Staff on Aug. 22, 2019

The mega-retailer shared an update on its new home office in Bentonville, Ark., and the experts enlisted to design it.

Operations

Taking the Order is Easy—In-Store Fulfillment is Hard

Sponsored content from our partner Rakuten Ready on Aug. 12, 2019

It has taken more than two decades since the dot-com revolution of the 1990s, but for today’s supermarket operators, digital grocery ordering and in-store fulfillment have finally emerged as non-optional elements of the business.

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