Grocers’ relationship with technology? It’s complicated
Food retailers are investing more than ever in tech to boost efficiency and improve the customer experience, but they’re not entirely sold on its effectiveness, FMI’s The Food Retailing Industry Speaks 2022 report found.
90% of Shoppers Concerned About Food Accessibility, FMI's 2022 Grocery Shopper Trends Report Finds
Despite this inflationary environment, 86% of shoppers feel they have some control over their food spending, FMI reported.