Trade associations

Technology

Grocers’ relationship with technology? It’s complicated

Food retailers are investing more than ever in tech to boost efficiency and improve the customer experience, but they’re not entirely sold on its effectiveness, FMI’s The Food Retailing Industry Speaks 2022 report found.

Industry Partners

90% of Shoppers Concerned About Food Accessibility, FMI's 2022 Grocery Shopper Trends Report Finds

Despite this inflationary environment, 86% of shoppers feel they have some control over their food spending, FMI reported.

The event, which takes place Oct. 27-29 in Orlando, will include a State of the Industry address from association CEO Cathy Burns.

“Make it a habit every morning to just 5, 4, 3, 2, 1 … tell one person you appreciate them and why you do; it changes everything,” says the author and motivational speaker.

At the IDDBA Show, Dale Earnhardt Jr. said it best: If your crew doesn’t believe in you, and “if they don’t feel like you believe in them … they’re not going to battle and they’re not going to put their best into it.”

“You can always find reasons not to do something. I’m the person that says, ‘Let’s do it, let’s try it,’ ” the award-winning actress said to a ballroom-filled audience.

Start by asking, "What do we want customers to say about their experience?" advises author and leadership consultant Dennis Snow, formerly of Walt Disney World.

Consumers who want a restaurant-quality experience but a “more economical way of doing that” are finding the answer in their grocer’s deli departments, said Adam Brohimer, president of Category Partners, during a workshop at the IDDBA 2022 show.

At an inflection point for the industry—and with consumers turning to the fresh perimeter to save the day (or at least save dinner)—an in-person meeting of the minds is vital, IDDBA's Dotty VanderMolen says.

A schedule-of-events glimpse at what attendees can gain and learn from the upcoming show.

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