What’s the best part of your job?

Being able to see visions become real in a very fast manner. Retail, as they say, is detail. One of the most satisfying aspects of retail is that it moves at hyperspeed compared to other industries. Therefore, you are able to see the impact of your strategies much quicker. I love seeing concepts manifest into real, tangible initiatives that connect with team members in the stores and ultimately resonate with consumers.

What inspires your leadership approach?

My upbringing. My parents were passionate about education and espoused a commitment to excellence in all things. One of my family mottos is to strive for excellence. That mantra guides my life. I also have been able to connect that with the concept of “kaizen,” which means continuous improvement or change for the good. Embracing kaizen with the ultimate goal of delivering excellence has given me purpose in my career and life. As a leader, I also embrace “feedback as a gift” in order to continuously improve.