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FMI’s New Toolkit Provides Tips for Grocers Serving Stressed Shoppers

Links, videos and menu ideas help retailers meet changing shopper needs
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Amid a fast-arriving economic recession sparked by a parallel heath crisis, U.S. supermarkets need to prepare again to serve shoppers on tightening budgets.

FMI-The Food Industry Association said this week it has developed a new toolkit for member retailers to help address changing needs of today’s grocery shoppers. It features several resources, including mealtime solutions, ideas for ingredient substitutions, information on food banks and how to enroll in and use food assistance programs. 

The toolkit includes:

  • An educational video that explains how to enroll in the Supplemental Nutrition Assistance Program (SNAP). 
  • An interactive infographic that answers frequently asked questions about SNAP. 
  • Information on WIC Waivers & Online SNAP purchasing pilot.
  • Links to budget friendly recipes and shopping resources.

Additional resources are available from the U.S. Department of Agriculture, Food Research Action Center (FRAC), food banks, the FMI Foundation and more. 

 

FMI snap infographic

Click here for the full infographic.

The U.S. Department of Labor reported a national unemployment rate of 13.3% in May. A group of economists this week declared the U.S. was officially in recession since jobs, income and spending peaked in February, ending a 128-month economic expansion since the recession of 2008.

FMI’s U.S. Grocery Shopper Trends report finds American shoppers continue to adjust to new realities presented by the COVID-19 pandemic, including concerns about the ability to provide food for their households. According to the survey, 61% of Americans remain extremely to very concerned about COVID-19, with 22% of shoppers worrying specifically about having enough money for food.

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