Charisse Jacques
Symphony RetailAI
Articles by
Charisse Jacques
Page 1More Grocery Shoppers Are Focused on Quality Than Price
Understanding a customer’s sensitivity to price, promotions and quality has real implications for grocery retailers’ investments, says Charisse Jacques of Symphony RetailAI.
A More Loyal Shopper Is Created With Online Grocery
Focusing on a true omnichannel strategy—the combination of “bricks and clicks”—is essential to retailers’ loyalty-building strategies, says Charisse Jacques of Symphony RetailAI.