Biography

Eric Karlson

Articles by
Eric Karlson

Page 1
Industry Partners

Who Will Hold Onto Their New COVID Customers?

Price and quality will return as the dominant preference drivers when the fear of going in public evaporates, the author says.

Industry Partners

Why Now Is the Ideal Time for Grocery Executives to Reassess Their Business

COVID has delivered a near-term boost to traditional grocery retailers—and an opportunity to address the fundamentals affecting their long-term prognosis, the author says.

Once people return to more normal behaviors, consumers will once again shop at multiple retailers to find their ideal combination of price and quality, says Eric Karlson of dunnhumby.