Heather Lalley

Editor in chief, Winsight Grocery Business

Articles by
Heather Lalley

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Technology

Retail tech firm Swiftly secures another $100M investment

It’s the second major cash infusion in six months for the Seattle-based firm that helps brick-and-mortar grocers grow their digital presence.

Technology

Instacart wants to get inside your grocery store

The same-day delivery pioneer, which reportedly plans to go public this year, launched a suite of new technology Monday to go with its existing platforms, all designed to connect the in-store and online shopping experience.

Work is slated to begin on the project on Halloween and be completed by the end of May, according to documents filed with the Texas Department of Licensing and Regulation.

It’s the 44th location for the fast-growing grocery chain, which also announced this week that it will only sell cage-free eggs.

Herrmann spent 16 years at the retail giant and is now chief business officer of the payments processor that makes it easier for grocers to accept SNAP EBT payments online.

The retail giant said it’s giving consumers greater ability to approve or reject substitutions and that charging for more-expensive items is standard industry practice.

The regional grocer said Sunday will be the last day its SCAN app is available for customers and that it’s working on improving it to curb “the losses we are experiencing.”

Food retailers are investing more than ever in tech to boost efficiency and improve the customer experience, but they’re not entirely sold on its effectiveness, FMI’s The Food Retailing Industry Speaks 2022 report found.

The Texas grocer on Monday debuted a card that gives 5% cash back on “H-E-B’s family of brands,” the retailer said.

The 205,000-square-foot facility in Marrero, Louisiana, triples the size of the previous center and boosts the broadliner’s reach across the South.

It’s the 43rd store for the high-tech brick-and-mortar grocery arm of the retail giant.

Workers at one of the grocer’s locations in Portland, Oregon, overwhelmingly approved plans Wednesday to join the independent New Seasons Labor Union.

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