In the first of a two-part series, Harmons Chairman of the Customer Bob Harmon discusses a range of reasons for why his family’s 19-store operation has survived and thrived, including the evolution of its leap from a conventional grocer to an “everyday epicurean”-style retailer; keys to unlocking new growth avenues with high-growth categories; Harmons' digital investments; and what makes him tick as chairman of one of the most respected independent grocery chains in the nation.
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