Meijer’s Mobile App Simplifies Self-Checkout
Meijer is on a mission to streamline the checkout experience. Following a successful test run in its home state of Michigan, the Grand Rapids-based retailer recently expanded its mobile checkout app, Shop & Scan, to an additional 23 stores in Chicago and northwest Indiana. Providing another platform on which customers can personalize their shopping experience, the app enables users to scan barcodes on items to load into their digital cart, instantly updating their purchase total as they go. Once the shopping trip is complete, customers can simply scan their phone at a self-checkout lane to pay with speed and ease. Customer feedback has returned particularly high marks for the app’s integrated shopping list feature, as well as the ability to clip available the brand’s mPerks coupons for a seamless shopping experience.
“Customers are really responding to the simplicity of scanning and bagging as they go.” —Gerald Melville, Meijer regional VP
Bristol Farms ‘Meats’ Vegans at the Butcher Case
While plant-based meat alternatives have infiltrated U.S. supermarket store shelves in recent years, gourmet grocer Bristol Farms is the first to showcase vegan items behind the butcher case. Debuted at its new store in Yorba Linda, Calif., which opened April 13, the retailer’s new “protein” case features Before the Butcher’s Uncut brand of plant-based meat alternatives and entrees, merchandised alongside their traditional animal meat counterparts. The selection includes plant-based “chicken” burgers and breakfast sausage, as well as items such as no-meat taco mix, vegetarian meatloaf, vegetarian stuffed cabbage, chorizo-stuffed potatoes and a Mediterranean meatless patty, prepared by Bristol Farms chefs using Before the Butcher’s ground products.
“With plant-based meats being established in the self-service areas of the meat department for more than two years now, it was only natural to take the next step and go behind the actual butcher counter,” —Danny O’Malley, founder and president, Before the Butcher
Cardenas Markets’ Flavorful Life Mission
Hispanic grocer Cardenas Markets debuted a new concept store in May in Las Vegas that the Ontario, Calif.-based retailer says will act as a springboard for its next round of openings on tap for 2019 and beyond. Highlighted with shopper-friendly music and service and a wide assortment of products ranging from national brands to authentic Mexican and Hispanic foods, the new Keep Life Flavorful design aims to make Cardenas’s customers feel as if they are in a familiar place. Notable features of the new design—which aims to elevate the customer experience and increase its reach across all demographics—includes a tortilleria and cafe. Eye-catching signage abounds, including in the fresh seafood department, which draws in shoppers with simple, nautical colors and abundant options.
“We are thrilled to introduce our new Keep Life Flavorful design to our customers across all of our existing markets, as well as new markets that we are considering.” —John Gomez, CEO, Cardenas Markets
Roche Bros. Welcomes Its Newest Little Sibling
Roche Bros. opened its fourth Brothers Marketplace last month in the historic district of Duxbury, Mass. The regional retailer’s small-format neighborhood market banner highlights a carefully selected assortment of fresh foods; locally sourced and specialty products; prepared foods; and essentials for everyday and special occasion needs. Store staff hand-pick products from local producers and vendors for the 20,000-square-foot location.
Brothers Marketplace, which also has locations in Medfield, Weston and Waltham, Mass., brings an innovative approach to merchandising in all departments, with a nod to the legacy of small neighborhood markets from the past. Shoppers at the retailer’s new Duxbury store are enjoying the inviting in-store experience, whether staying for a meal or picking up groceries to go.
“I hope our new neighborhood market becomes a fixture of this historic town and a favorite shopping and dining experience for the community.” —Rick Roche, co-owner and CEO
Longo Brothers' Meal Kiosk
Fresh meets convenience at Longo Brothers Fruit Markets’ Maple Leaf Square location in Toronto. In June, the Vaughan, Ontario-based grocer debuted its new meal-based shopping program, The Meal Kiosk, which features one central area inside the store where customers can hand-select their produce, meats, starches and garnishes to create a specific meal or recipe. Once guests select their recipe and the amount of ingredients they need, a step-by-step recipe guide is sent to their phones. Shoppers conveniently gather everything they need at The Meal Kiosk, and then they are ready to go. Longo’s plans to expand the model to each of its 33 stores by spring 2020.
“The program is ultimately about one thing: to prepare for the future of convenience-based shopping.” Rosanne Longo, consumer spokesperson, Longo’s