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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Forget the ‘E,' It’s Just Commerce Now

Changing shopper needs in 2020 that emphasize convenience, speed and quality, coupled with the advent of technology enabling convenient shop-at-home commerce, has eliminated the divide between stores and online.

Technology

Microfulfillment Goes Underground

A robotic center squeezes into a skyscraper basement in Tel Aviv, illustrating that flexibility isn't just a demand of consumers.

Technology

As Transparency Grows in Importance, So Does Blockchain

By Mike Eardley on Dec. 16, 2019

Technology waits for no one, writes Mike Eardley, president and CEO of the International Dairy Deli Bakery Association.

Technology

Doing E-Commerce as a Norweigan Would

By Jon Springer on Dec. 10, 2019

AutoStore delivering a cube-based microfulfillment solution to U.S. grocery

Technology

What Grocers Need to Know About the Gig Economy

By Phil Lempert on Dec. 10, 2019

The Lempert Report: As delivery contractors unite to demand more equitable compensation, will more retailers move the service in-house or push click-and-collect?

Technology

2020 Food Predictions With a Twist

By Phil Lempert on Dec. 09, 2019

The Lempert Report: What trends will captivate consumers next year?

Technology

Seafood’s Biggest Problems May Be Soon Solved

By Phil Lempert on Dec. 05, 2019

The Lempert Report: Blockchain technology may help the seafood industry bolster safety, sustainability and authenticity.

Technology

Grocery E-Commerce 2.0 Update: Little Progress

By Gary Hawkins on Dec. 02, 2019

A report card on food retailers’ digital strategies finds low scores overall in their ability to merge the physical and digital worlds of grocery shopping.

Technology

Signs That the Gig Economy Is Over

By Phil Lempert on Nov. 26, 2019

The Lempert Report: Uber Eats, DoorDash, Instacart and others have been blamed for cheating workers on tips, so how does the industry survive?

Technology

Tips for Distilling Complexities Into Intelligent Shopper Solutions

Nov. 22, 2019

Aimia General Manager Steve Campbell shares why it’s critical for retailers to effectively use customer data to make better decisions, and ultimately run better stores.

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