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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Coronavirus Accelerates Need to Connect With Shoppers 'Hyperpersonally'

Online retail has conditioned consumers to expect hyperpersonalized experiences wherever they go, and the pandemic is quickening the convergence.

Technology

Fortnite Meets Food Shopping in New Virtual Marketing Tool

At a time when social distancing threatens to curtail consumer marketing research, Nielsen is using immersive virtual reality technology to offer retailers planogram testing and shopper behavior insights.

Technology

Can Your Online Grocery Platform Support a Barrage of Customers?

By Sylvain Perrier on Jun. 05, 2020

The rapid increase in e-commerce demand from the coronavirus crisis caught many grocery retailers off guard, but solutions are available, the author says.

Technology

Shopper Centricity Key to Successfully Resetting Retail

By Brian Ross on Jun. 04, 2020

To survive in a post-lockdown world, retailers will need to address the rise of grocery e-commerce and assortment rationalization.

Technology

Delivery Startups Plot New Competition for Instacart and Shipt

By Phil Lempert on Jun. 01, 2020

The Lempert Report: The pandemic has provided new opportunities for food delivery startups such as Brooklyn's Farm to People.

Technology

Taking Stock of Stockouts

By Jon Springer on May 26, 2020

New technologies are offering retailers better visibility into shelf conditions and prevention of out-of-stocks—and not a moment too soon.

Technology

COVID-19: Preparing for a Marathon, Not a Sprint

By Sylvain Perrier on May 21, 2020

The pandemic has sparked a pivotal moment for e-commerce adoption, but success requires agility and strategic investments right for the long haul, the author says.

Technology

The Lowdown on Click-and-Collect Technology

By Amanda Baltazar on May 19, 2020

Four elements of online grocery shopping retailers should know: modular pickup boxes, lockers, robotic warehouses and touch-free technology.

Technology

Facebook Takes a New Step in Commerce

By Jon Springer on May 19, 2020

Newly launched Facebook Shops could aid bounce back for direct-to-consumer sales and ailing small businesses.

Technology

Win in Grocery E-Commerce: Stock the Digital Shelf by Using Attribute Data

Sponsored content from our partner Label Insight on May 08, 2020

Online grocery shoppers are searching for products that fit certain criteria. Brands that are optimizing their product listings are winning the purchase.

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