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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Wakefern Food Corp. expands its use of in-store retail media

 By Diane Adam on May 18, 2023

The Keasbey, New Jersey-based cooperative will add Freeosk’s multisensory units in 95 ShopRite and The Fresh Grocer stores.

Technology

Food waste reduction important to U.S. shoppers, Flashfood survey finds

 By Timothy Inklebarger on May 16, 2023

More than two-thirds of respondents believe the rising cost of food is making healthy eating more difficult, the food waste-reduction firm found.

Technology

Why Trader Joe’s will never, ever dive into online shopping

By Heather Lalley on May 16, 2023

The specialty grocer, during its monthly Inside Trader Joe’s podcast Monday, said it’s the “experience of being inside the four walls of Trader Joe’s that makes Trader Joe’s what it is.”

Technology

Brick Meets Click report: Widening repeat-customer gap should be red flag for grocers

By Timothy Inklebarger on May 15, 2023

It can be more challenging to guarantee a positive experience with delivery orders because third-party providers typically handle the distribution function, April's online grocery shopping survey found.

Technology

Instacart's $46.5M gig worker lawsuit payout set to begin

By Timothy Inklebarger on May 15, 2023

The settlement stems from a lawsuit filed by the city in 2019 that claimed delivery drivers for the company were underpaid between 2015 and 2020 and should be classified as independent contractors or employees under California law.

Technology

Grocery stores still dominate Amazon in online shopping

By Timothy Inklebarger on May 12, 2023

The survey of 1,000 online food shoppers showed that on a scale of one to five, grocery stores earned a score of 4.4.

Technology

Nearly two-thirds of marketers say retail media networks most effective in digital advertising

By Timothy Inklebarger on May 11, 2023

A strong majority (84%) of those surveyed said they anticipate increased adoption of retail media networks over the next 12 months, according to a new report from marketing firm LiveIntent.

Technology

SpartanNash goes bigger with ‘Tally’ robot deployment

By Russell Redman on May 10, 2023

Family Fare and Martin’s stores are next to use Simbe’s inventory-tracking robots after a pilot at the D&W Fresh Market banner.

Technology

Mercatus partners with Eagle Eye on loyalty, data service

By Timothy Inklebarger on May 10, 2023

The partnership will create “seamless, engaging and tailored online shopping experiences for their customers and improve the overall performance of their loyalty programs,” the company said.

Technology

DoorDash sees 'rapid growth' in grocery delivery

By Timothy Inklebarger on May 05, 2023

DoorDash CEO Tony Xu credited the strong performance in the grocery and convenience categories to “improvements in product quality.”

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