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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Digital grocery sales pick up steam in October

 By Timothy Inklebarger on Nov. 10, 2023

Eighty-three percent of 38,113 shoppers surveyed in a new Grocery Doppio report plan to use grocers’ online stores and apps this year, while 78% said they’ll buy both in-store and online.

Technology

Instacart, DoorDash, Uber target billions in unspent health care savings funds

 By Timothy Inklebarger on Nov. 10, 2023

Grocery Tech Basket: It’s a smart move by the grocery delivery services, considering the billions in spending that take place through these accounts every year.

Technology

Ahold Delhaize to sell FreshDirect to ultra-fast grocery delivery company Getir

By Heather Lalley on Nov. 08, 2023

The deal, expected to close by the end of the month, was a “difficult decision” but one that will enable Ahold Delhaize USA to focus on its omnichannel business, CEO JJ Fleeman said.

Technology

Instacart reports Q3 revenues up 14% in 1st earnings call

By Timothy Inklebarger on Nov. 08, 2023

Orders were up 4% year over year to 66.2 million, helping to drive the newly public grocery delivery company's gross transaction volume (GTV) of $7.49 billion, an increase of 6% from Q3 2022. 

Technology

Revenue up at Uber as company looks to bolster grocery delivery

By Timothy Inklebarger on Nov. 07, 2023

Uber has launched an AI-powered assistant to help customers find grocery sales, develop meal plans and quickly order ingredients on a budget and will start accepting SNAP next year.

Technology

Instacart tech beefs up Sprouts Farmers Market's catering management

By Timothy Inklebarger on Nov. 07, 2023

The FoodStorm tech will now power Sprouts’ Turkey Tracker system, streamlining holiday inventory and prepared foods orders.

Technology

Instacart soon accepting FSA and HSA payments

By Timothy Inklebarger on Nov. 06, 2023

The delivery company released its plans for Instacart Health Wallet, which aims to make it easier for customers to cover the cost of HSA-, FSA- and SNAP-eligible items on its platform.

Technology

New autonomous grocery store opens in suburban Atlanta

By Timothy Inklebarger on Nov. 03, 2023

The store’s opening follows the debut of Nourish + Bloom Market, an autonomous store that launched in Fayetteville, Georgia, in 2022.

Technology

Geissler's Supermarkets to deploy Instacart's Caper Carts

By Timothy Inklebarger on Nov. 02, 2023

Shoppers at the IGA retailer will also be able to use their Geissler’s loyalty accounts with the smart-cart technology, which will enable them access personalized promotions and in-store deals while they make their way through the store.

Technology

Survey: Most consumers distrust AI

By Timothy Inklebarger on Nov. 02, 2023

The dunnhumby survey of 10,012 U.S. shoppers found that only 8% of those over the age of 55 trust the burgeoning technology.

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