Technology

The latest news, trends, and expert views in e-commerceomnichannel and retail data and analytics.

Technology

Swiftly adds thousands of small-to-medium sized retailers to its network

The tech company, which received a $100 million investment in September for expansion, is doing just that.

Technology

Instacart to pay $5.25M in San Francisco labor settlement

The same-day grocery delivery platform failed to provide health care or paid sick leave to more than 5,000 workers in the city between 2017 and 2020, an investigation found. Most of the money will go to Instacart workers.

The Michigan-based grocer will offer more personalized savings and opportunity for shoppers to earn points.

Leaders of technology company Divert share tech trends grocers may consider this year to address wasted food.

Online grocery sales surged 2.4% in December over the year before, according to the latest Brick Meets Click/Mercatus survey. But new findings from Grocery Doppio said grocers’ digital operations platforms are not prepared for the ongoing deluge.

The e-commerce and fulfillment platform for regional grocers, which has more than 100 U.S. customers, will add shopper engagement and personalization to its capabilities with the deal, the company said.

Digital grocery sales rose 24.6% in November over the month before after declining in September, and most shoppers say they plan to buy at least some groceries through the channel in 2023, according to a new report from Grocery Doppio.

Cartken’s six-wheeled rovers will handle grocery and restaurant orders for the delivery company, with more cities to come.

The retail giant’s partnership with DroneUp, which it invested in last year, now extends to stores in Phoenix, Dallas, Tampa and Orlando.

Beginning next month, Giant Eagle will transition away from household delivery of print advertisements in that market, opting for personalized digital marketing instead.

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