The latest news, trends, and expert views in e-commerceomnichannel and retail data and analytics.


Is This the Future of Click-and-Collect?

Locker room confidential: A need for contact-free and efficient order fulfillment is sparking innovation in and around self-pickup.


Tech Vendors Collaborate on Efficient Curbside Orchestration

Mercatus has partnered with ShopperKit and FlyBuy to bolster a fulfillment solution that includes picking technologies and location-data for arriving pickup shoppers.

Powered by Ocado's robotics and software, Voila by Sobeys has begun taking orders near Toronto.

New data from Bazaarvoice suggests consumer reviews of supermarkets and grocery products may be more important and influential than ever before in today's complex marketplace.

Online retail has conditioned consumers to expect hyperpersonalized experiences wherever they go, and the pandemic is quickening the convergence.

The coronavirus quickened consumer adoption of e-commerce, and it could remain an important service, the author says.

At a time when social distancing threatens to curtail consumer marketing research, Nielsen is using immersive virtual reality technology to offer retailers planogram testing and shopper behavior insights.

The rapid increase in e-commerce demand from the coronavirus crisis caught many grocery retailers off guard, but solutions are available, the author says.

To survive in a post-lockdown world, retailers will need to address the rise of grocery e-commerce and assortment rationalization.

The Lempert Report: The pandemic has provided new opportunities for food delivery startups such as Brooklyn's Farm to People.

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