The latest news, trends, and expert views in e-commerceomnichannel and retail data and analytics.


Meijer Expands Shop & Scan to Chicago, Northwest Indiana

The move comes after a successful pilot in Michigan that saw more than 1.1 million downloads.


Walking the Walk at ShopTalk

Speakers at the fourth annual ShopTalk conference highlighted technology's role in enabling new customer journeys, and the challenge for retailers to prepare themselves for it.

Tastry founder and CEO Katerina Axelsson joins WGB's Break Room to discuss the story behind the AI-powered recommendation app.

Strong Net Promoter Scores indicate progress toward a “magical goal” to reduce time spent running errands, founder says; Kroger to expand to new market.

Fueled by the promise of massive savings—and the possibilities that they could bring—ShopTalk exhibitors made their pitch to supermarkets.

The new system also boosts inventory management efficiency.

The retailer is piloting the AI solutions with its new One Touch Fuel app at 25 stores.

As our world increasingly becomes tailored to individuals, author Gary Hawkins discusses the inspiration behind his new book that explores the impact of the age of “I” in retail, including shopper expectations and the challenge traditional retailers face.

The launch follows a pilot program that scored high on key digital metrics alongside higher engagement.

Here are some ways grocery stores are leveraging technology to win customer loyalty and strengthen their bottom line.