The latest news, trends, and expert views in e-commerceomnichannel and retail data and analytics.


Coronavirus Accelerates Need to Connect With Shoppers 'Hyperpersonally'

Online retail has conditioned consumers to expect hyperpersonalized experiences wherever they go, and the pandemic is quickening the convergence.


Fortnite Meets Food Shopping in New Virtual Marketing Tool

At a time when social distancing threatens to curtail consumer marketing research, Nielsen is using immersive virtual reality technology to offer retailers planogram testing and shopper behavior insights.

The rapid increase in e-commerce demand from the coronavirus crisis caught many grocery retailers off guard, but solutions are available, the author says.

To survive in a post-lockdown world, retailers will need to address the rise of grocery e-commerce and assortment rationalization.

The Lempert Report: The pandemic has provided new opportunities for food delivery startups such as Brooklyn's Farm to People.

New technologies are offering retailers better visibility into shelf conditions and prevention of out-of-stocks—and not a moment too soon.

The pandemic has sparked a pivotal moment for e-commerce adoption, but success requires agility and strategic investments right for the long haul, the author says.

Newly launched Facebook Shops could aid bounce back for direct-to-consumer sales and ailing small businesses.

Four elements of online grocery shopping retailers should know: modular pickup boxes, lockers, robotic warehouses and touch-free technology.

Online grocery shoppers are searching for products that fit certain criteria. Brands that are optimizing their product listings are winning the purchase.

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