
The stresses of the ongoing pandemic, coupled with mounting economic uncertainty, social unrest and more have fueled a pressure cooker for grocery and convenience store customers and employees. Eight in 10 retailers surveyed by the National Retail Federation for its 2022 Retail Security Survey reported that violence and aggression associated with organized retail crime incidents increased in the last year. In this special report, WGB and CSP editors discuss this critical topic with retailers and experts who offer insight into how to keep workers and shoppers safe in the face of this mounting threat.
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