What’s the best part of your job?
When you can make a positive difference in the life of someone else, that is success. Giving associates the autonomy to make decisions and just being able to guide them along their path gives them the confidence they need to be successful in their journey.
What inspires your leadership approach?
I believe in an approach where leaders should be open, honest, accessible and willing to listen to others. We all see things we want to address in a constructive way, but I’ve found that asking questions is a more positive and conducive work environment.
What do you cherish most about being a part of the industry?
I love the pace of work that is required in our ever-changing and fast-paced environment. If 2020 taught the industry anything, it’s, “We can move and change at a pace like no other.” But more than anything, I love to see people come into our industry, sometimes accidentally, and make a career out of it and be successful.
* After selection, Craft moved to The Kroger Co.