What’s the best part of your job?

The best part of my job are the interactions and connections across the industry landscape. I’m always in the continual learning and curiosity mode—whether it is discovering new best practices to incorporate at Hallmark, influencing the development of a vision or figuring out what the next problem will be to solve, this job definitely fuels that spark.

What inspires your leadership approach?

For me, it is the “who” that inspires my leadership approach. Whether it has been great managers; not-so-great managers; mentors, advocates and champions; or authors of leadership books, I’ve learned there isn’t a one-size-fits-all leadership approach. The ability to be agile to the situation or person you are trying to influence—while remaining focused on driving outcomes—is a key element in driving joint success.

What do you cherish most about being a part of the industry?

Growing up as a military brat, I moved 12 times in about 14 years. So embracing change is a foundational part of who I am. And I couldn’t think of a better place for me right now with the constant change we are all experiencing in the broad industry and answering shopper needs—a huge opportunity for constant innovation and leadership.