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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

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Technology

New Retail Positions Bolstered by Robot Assistants

The ability to improve the customer experience is influenced greatly by increased operational efficiency, which is where autonomous robots really shine.

Technology

The Next Step: Driverless Supermarkets That Come to You

The Lempert Report: Stop & Shop is planning to test the idea this spring.

Technology

Kroger Rewards Customers for Combining Loyalty, Mobile Payment

By Rebekah Marcarelli on Feb. 13, 2019

Shoppers earn double the perks for using the retailer's new debit card and mobile wallet together.

Technology

Nuro Draws New Investment

By WGB Staff on Feb. 11, 2019

SoftBank has contributed $940 million to support expansion of the self-driving delivery van business.

Technology

Did Reynolds Wrap Make the Ultimate Super Bowl Play?

By Phil Lempert on Feb. 11, 2019

The Lempert Report: The aluminum foil producer created a wearable snack pack.

Technology

Relex Draws $200M Investment

By WGB Staff on Feb. 07, 2019

The new investment will fuel further growth for the retail supply chain software firm.

Technology

Instacart Again Resets Compensation Scheme In Response to Gig Worker Pressure

By Jon Springer on Feb. 07, 2019

After workers demonstrated shortcomings of its new pay policy, the company pledged to leave tips alone and retroactively compensate contractors.

Technology

New AI Creates Food Images From Recipes

By Phil Lempert on Feb. 07, 2019

The Lempert Report: The technology does not require a visual description.

Technology

The Building Blocks of a Successful Grocery Delivery Program

Sponsored content from our partner Mercatus Technologies on Feb. 06, 2019

Here are the four pillars of a successful end-to-end grocery delivery program.

Technology

Ocado Rolling Out On-Demand Offering

By Jon Springer on Feb. 05, 2019

Ocado Zoom will have a smaller assortment but faster delivery, and it could become a potential option for partners such as Kroger.