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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Instacart Arms Workers With Health and Safety Kits

The online grocery delivery company will distribute the free kits, which include face masks, hand sanitizer and thermometers, to its contract workers in the wake of COVID-19.

Technology

Online Shopping: Tipping Point or Temporary Trialing?

How forgiving will shoppers be to a retailer that has failed to deliver on expectations during these challenging times?

Technology

Can Robots Make Us Safer? Chinese Retailer JD.com Thinks So

By Jon Springer on Apr. 03, 2020

The omnichannel retailer is developing robots to aid detection and disinfection amid the coronavirus crisis, and it plans to sell them online.

Technology

Anycart Emerges With Eyes on Home Shopping, Home Cooking

By Jon Springer on Apr. 02, 2020

Partnering with Amazon and Alberstons, the tech startup turns recipes into shopping baskets for delivery—and back into recipes.

Technology

Q&A: Demand Forecasting When Demand Goes Crazy

By Jon Springer on Mar. 26, 2020

​​​​​​​Relex co-founder Michal Falck discusses how the intelligent supply chain was dealt a blow by panicked shoppers—and how the same system can now help it recover.

Technology

Bringg Fast-Tracks Solution for Small Retailers

By Jon Springer on Mar. 26, 2020

A new platform called BringgNow—offered for free—provides efficient delivery orchestration as COVID-19 ramps up demand.

Technology

Mercato Personalizes Online Offering for Independents

By WGB Staff on Mar. 25, 2020

Mercato and SPINS have partnered for a new omnichannel solution that helps independent grocers offer an attribute-based solution they say will personalize online shopping.

Technology

A Contactless 'Microstore' for the Social Distancing Set

By Jon Springer on Mar. 25, 2020

QuickEats, a tiny, cashierless store in California, debuts AWM's Frictionless technology to address safety protocols.

Technology

COVID-19 Makes a Punishing Case for Automation in Grocery

By Jon Springer on Mar. 19, 2020

The coronavirus crisis is likely to accelerate a slow move toward automation as online demand overwhelms operations and threatens profits.

Technology

Mobile Checkout as a Social Distancer?

By Jon Springer on Mar. 19, 2020

FutureProof Retail is offering its scan-and-pay software solution to retailers free of charge during pandemic; downloads up 300% at Fairway Market stores in New York amid coronavirus crisis.

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