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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Antimicrobial Gloves Increase Employee and Customer Safety

Observing grocery staff wearing gloves has become commonplace, particularly when working with ready-to-eat foods in the deli or produce departments, or when performing customer-facing tasks such as checkout or deli counters.

Technology

Building Shopper Loyalty in the Age of COVID

A new shopper survey from Anyline Inc. finds that price and expiration date errors erode customer loyalty and trust.

Technology

Ocado, Myrmex Offcials Discuss An Important but Mysterious Deal

By Jon Springer on Oct. 20, 2020

The partnership between Ocadao and Mymex isn’t necessarily what you think is, but when it comes to automating online grocery, every bit helps.

Technology

AI Done Right: Assortment Planning in the Age of COVID

By Gary Saarenvirta on Oct. 19, 2020

The post-COVID environment won't look like the pre-COVID world, the author says, so retailers better look hard at predictive demand.

Technology

Ocado Acquires Stake in Automated Pickup Solution Myrmex

By Jon Springer on Oct. 15, 2020

Investment could commercialize robotic order retrieval solutions at companies like Kroger, marrying efficient technology enhancements at both ends of the online grocery experience.

Technology

‘Smart Cart’ Developer Brings Self-Checkout to the Countertop

By Jon Springer on Oct. 14, 2020

As the convenience trend grows to include contactless checkout and payment, the Caper Cart developer introduces a countertop solution for small stores.

Technology

Schnucks Turns to Robotics for Floor Scrubbing

By Jon Springer on Oct. 14, 2020

A fleet of autonomous Tennant floor scrubbers, powered by an improved operating system from Brain Corp., will hit the aisles at more than half of the retailer's stores.

Technology

Paper Beats Rock; Mobile Forms Software Beats Paper

Sponsored content from our partner Intouch Insight on Oct. 14, 2020

And the challenge of ensuring that operational and brand standards are enforced consistently across stores is magnified for multi-location grocery brands. 

Technology

Maximize Sales This Football Season with In-Store Entertainment Solutions

Sponsored content from our partner DIRECTV for BUSINESS on Oct. 13, 2020

“Homegating”—a tailgating alternative that brings the food and fun indoors—had already become a mainstay for football fans in years past.

Technology

What E-Grocers Can Learn From Voila’s Marketing Program

By Sylvain Perrier on Oct. 09, 2020

E-commerce success is about more than the underlying technology, the author says.

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