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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Report: Theft with self-checkout amounts to 3.5% of sales

 By Steve Holtz on Dec. 01, 2023

Grabango study finds tech option increases losses 16 times over traditional cashiers.

Technology

Visa, Mastercard swipe-fee settlement claim process moves forward

 By Greg Lindenberg on Nov. 29, 2023

Grocers and convenience stores are among the 18 million businesses slated to receive notices starting Friday.

Technology

Instacart+ members score free Peacock Premium streaming service

By Diane Adam on Nov. 29, 2023

New partnership brings fan-favorite shows into grocery delivery's virtual cart.

Technology

Upshop tech streamlines WIC substitutions

By Timothy Inklebarger on Nov. 20, 2023

With the software company's new technology, store employees can only substitute a selected product with another item approved under the Special Supplemental Nutrition Program for Women, Infants and Children.

Technology

DoorDash begins alcohol delivery in New Jersey

By Timothy Inklebarger on Nov. 20, 2023

Sixty percent of those surveyed in DoorDash's 2023 Alcohol Ordering Trends Report said they've used on-demand alcohol delivery more in 2023 than the previous year.

Technology

The Save Mart Companies are now on DoorDash

By Timothy Inklebarger on Nov. 16, 2023

The new delivery partnership includes all 197 of the grocer's locations throughout California and Nevada.

Technology

HelloFresh launches fleet of 500 delivery vans

By Timothy Inklebarger on Nov. 14, 2023

The Berlin-based meal kit company said the new network will optimize its delivery routes and reduce the distance traveled, helping HelloFresh reduce its carbon footprint and cut down on packaging, food waste, insulation waste and ice packs.

Technology

Report: Walmart attracting online shoppers faster than other grocers

By Timothy Inklebarger on Nov. 13, 2023

The monthly active user (MAU) base for mass merchandisers was up 29% year over year, signaling a flight to value in shopping behavior like that seen over the last several months, according to the latest Brick Meets Click/Mercatus grocery survey.

Technology

Wonder completes acquisition of Blue Apron for $103M

By Joe Guszkowski on Nov. 13, 2023

Customers can now order Blue Apron meal kits in virtual food hall concept Wonder’s app for pickup and delivery.

Technology

Instacart, DoorDash, Uber target billions in unspent health care savings funds

By Timothy Inklebarger on Nov. 10, 2023

Grocery Tech Basket: It’s a smart move by the grocery delivery services, considering the billions in spending that take place through these accounts every year.

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