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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Tops adds Instacart to 8 stores in New York, Pennsylvania and Vermont

 By Timothy Inklebarger on May 25, 2023

The grocer's relationship with Instacart began in 2017 with three Tops stores in upstate New York and another in Erie, Pennsylvania.

Technology

Save Mart teams up with Swiftly on retail media network

By Timothy Inklebarger on May 23, 2023

The grocer, which operates about 200 stores under the banners Save Mart, Lucky and FoodMaxx in California and Western Nevada, said the partnership includes the launch of new “fully integrated” websites for the three chains.

Technology

Hannaford Supermarkets partners with Flybuy to rev up its Hannaford To Go platform

By Diane Adam on May 22, 2023

The partnership enhances operational efficiency, customer satisfaction and eco-friendly initiatives.

Technology

Wakefern Food Corp. expands its use of in-store retail media

By Diane Adam on May 18, 2023

The Keasbey, New Jersey-based cooperative will add Freeosk’s multisensory units in 95 ShopRite and The Fresh Grocer stores.

Technology

Food waste reduction important to U.S. shoppers, Flashfood survey finds

By Timothy Inklebarger on May 16, 2023

More than two-thirds of respondents believe the rising cost of food is making healthy eating more difficult, the food waste-reduction firm found.

Technology

Why Trader Joe’s will never, ever dive into online shopping

By Heather Lalley on May 16, 2023

The specialty grocer, during its monthly Inside Trader Joe’s podcast Monday, said it’s the “experience of being inside the four walls of Trader Joe’s that makes Trader Joe’s what it is.”

Technology

Instacart's $46.5M gig worker lawsuit payout set to begin

By Timothy Inklebarger on May 15, 2023

The settlement stems from a lawsuit filed by the city in 2019 that claimed delivery drivers for the company were underpaid between 2015 and 2020 and should be classified as independent contractors or employees under California law.

Technology

Brick Meets Click report: Widening repeat-customer gap should be red flag for grocers

By Timothy Inklebarger on May 15, 2023

It can be more challenging to guarantee a positive experience with delivery orders because third-party providers typically handle the distribution function, April's online grocery shopping survey found.

Technology

Grocery stores still dominate Amazon in online shopping

By Timothy Inklebarger on May 12, 2023

The survey of 1,000 online food shoppers showed that on a scale of one to five, grocery stores earned a score of 4.4.

Technology

Nearly two-thirds of marketers say retail media networks most effective in digital advertising

By Timothy Inklebarger on May 11, 2023

A strong majority (84%) of those surveyed said they anticipate increased adoption of retail media networks over the next 12 months, according to a new report from marketing firm LiveIntent.

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