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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Q&A: How Grocers Are Getting Smarter About Cold Storage

"There are lot of ways you can use digital capabilities to improve the customer experience, and then profitability, and sustainability," Viking Cold Solutions CEO James Bell says.

Technology

Ahold Delhaize, Quotient Debut Promo 'Amplification' Tool

A new software launching through the retailer's digital media arm delivers targeted digital ads based on scan and loyalty data to shoppers who might otherwise miss them, driving incremental trips, larger baskets and more effective weekly promos, the partners say.

Technology

In-Store and Digital Grocery Shopping’s Race to the Altar

By Jennifer Strailey on Mar. 16, 2021

Consumers will demand that the in-store and digital grocery experience are tied seamlessly together, says Stor.ai CEO Orlee Tal, who believes that the online and offline experiences will continue to blend together.

Technology

Harps Launches Mobile Rewards Program With Birdzi

By WGB Staff on Mar. 09, 2021

The platform allows the Springdale, Ark.-based grocer to digitally engage shoppers and maintain loyalty among new and existing customers.

Technology

Instacart Names Uber Executive to Focus on Shopper App

By WGB Staff on Mar. 09, 2021

Daniel Danker, who previously helped Uber into the food delivery business, has departed for rival Instacart where he will focus on its Shopper app.

Technology

Albertsons Cos. Pilots Remote-Controlled Delivery Cart

By Kristina Hurtig on Mar. 05, 2021

The service, in partnership with Tortoise, is open for testing with Safeway associates in select Northern California neighborhoods.

Technology

Q&A: What Drives Loyalty in Grocery Post-Pandemic?

By Christine LaFave Grace on Mar. 04, 2021

Transparency, trust and timeliness will be more important than ever, says iTradeNetwork CEO Rhonda Bassett-Spiers.

Technology

When Elephants Dance: A Grocery War of Intelligence

By Gary Hawkins on Mar. 03, 2021

As Amazon, Instacart and Walmart load up, the battle for grocery is about to go nuclear, the author says.

Technology

How breakroom TVs can boost employee morale and engagement

Sponsored content from our partner DIRECTV for BUSINESS℠ on Mar. 03, 2021

For grocery retailers, recruiting and maintaining top talent is more important than ever.

Technology

New Investment Values Instacart at $39 Billion

By Jon Springer on Mar. 02, 2021

New funding round, which values the company at more than Kroger and Albertsons combined, acknowledges the tech platform has "unlocked" complexities of grocery e-commerce and has more room to grow.

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