The latest news, trends, and expert views in e-commerceomnichannel and retail data and analytics.


Q&A: How Grocers Are Getting Smarter About Cold Storage

"There are lot of ways you can use digital capabilities to improve the customer experience, and then profitability, and sustainability," Viking Cold Solutions CEO James Bell says.


Ahold Delhaize, Quotient Debut Promo 'Amplification' Tool

A new software launching through the retailer's digital media arm delivers targeted digital ads based on scan and loyalty data to shoppers who might otherwise miss them, driving incremental trips, larger baskets and more effective weekly promos, the partners say.

Consumers will demand that the in-store and digital grocery experience are tied seamlessly together, says CEO Orlee Tal, who believes that the online and offline experiences will continue to blend together.

The platform allows the Springdale, Ark.-based grocer to digitally engage shoppers and maintain loyalty among new and existing customers.

Daniel Danker, who previously helped Uber into the food delivery business, has departed for rival Instacart where he will focus on its Shopper app.

The service, in partnership with Tortoise, is open for testing with Safeway associates in select Northern California neighborhoods.

Transparency, trust and timeliness will be more important than ever, says iTradeNetwork CEO Rhonda Bassett-Spiers.

As Amazon, Instacart and Walmart load up, the battle for grocery is about to go nuclear, the author says.

For grocery retailers, recruiting and maintaining top talent is more important than ever.

New funding round, which values the company at more than Kroger and Albertsons combined, acknowledges the tech platform has "unlocked" complexities of grocery e-commerce and has more room to grow.

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