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Technology

The latest news, trends, and expert views in e-commerce, omnichannel and retail data and analytics.

Technology

Why AI is Necessary for Retail Survival

 By Gary Saarenvirta on Oct. 28, 2021

Daisy Intelligence CEO Gary Saarenvirta shares the four steps grocers need to take with technology to realize the 'halo effect.'

Technology

Symphony RetailAI Looks for Better Image Recognition with ReTech Labs Buy

 By WGB Staff on Oct. 28, 2021

ReTech Labs founder says vision-enhanced category-planning tools will help retailers and CPG companies "ensure their stores and product placement are truly optimized for the best consumer experience and revenue growth."

Technology

Why grocers need to reconsider strategies for e-commerce success

Sponsored content from our partner Mercatus on Oct. 27, 2021

Owning the curbside and in-store pickup experiences is a huge opportunity for grocers to regain control, improve their cost management and connect with their customers.

Technology

Former Whole Foods Exec Joins Shelf Engine Advisory Board

By Jennifer Strailey on Oct. 19, 2021

Software company that uses AI to forecast and predict demand for highly perishable foods at grocery welcomes longtime CPG, grocery and foodservice veteran Michael Schall. 

Technology

Year-Old Instant-Grocery Player Gorillas Raises Nearly $1B

By Christine LaFave Grace on Oct. 19, 2021

Gorillas is in the midst of building out its business infrastructure to support further growth, having launched service in more than 55 cities since June 2020.

Technology

Walmart Is Testing Text-to-Shop and Launching a Consumer Data Platform

By Christine LaFave Grace on Oct. 14, 2021

Walmart partnered with Dunnhumby, which helped build Kroger's 84.51° data and media company, to create the Walmart Luminate suite of shopper-insights products.

Technology

How multi-location operators are focusing on their customers and employees

Sponsored content from our partner DIRECTV for BUSINESS℠ on Oct. 12, 2021

In this episode, Abbey Lewis is joined by Neil Sudaisar, Ambassador to National Accounts with DIRECTV for BUSINESS.

Technology

What Personalization Tastes Like

By Jon Springer on Oct. 08, 2021

Solving the perils of online grocery efficiently—recommendations, discovery and especially substitutions—is testing technology’s ability to better understand food.

Technology

Customer Loyalty to Instacart is Waning, New Survey Shows

By Jon Springer on Oct. 06, 2021

New research updating Barclays' influential 2019 survey shows that 'addiction' has become a 'hangover' for Instacart amid new competitors that rate better in experience, and stores that serve their own.

Technology

Applied Data Corporation Acquires Pinpoint Software

By Jennifer Strailey on Oct. 05, 2021

Through an integrated platform, the companies seek to provide retailers with solutions that reduce food waste, deliver higher sales and go beyond sustainability.

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