The latest news, trends, and expert views in e-commerceomnichannel and retail data and analytics.


Walmart Seeks to Simplify Returns Via Mobile Express

New process begin in November and includes groceries


A Frictionless Future in Seattle

From Amazon Go to Fresh Pickup to a cash-free Starbucks, Winsight found a frictionless and friendly future in the Emerald City.

New feature available in more than 2,300 stores

The second-year findings of the joint study identify six "digital imperatives."

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